Refund policy
At Mulholland Watch Club, all our T-shirts are made to order specifically for each customer. Because each item is produced on demand, we do not accept returns or exchanges due to a change of mind, incorrect size, or ordering the wrong colour.
Please check our size guide carefully before placing your order.
Damaged, defective or incorrect items
If your order arrives damaged, defective, or you receive an item different from what you ordered, please contact us within 7 days of receiving your order.
Please include:
- Your order number
- A description of the issue
- Clear photos of the item and the problem
If the item is confirmed to be defective or incorrect, we will arrange a replacement or refund, as appropriate.
Made-to-order items
As every product is made specifically for your order, we cannot accept unwanted items back for resale. For this reason, please make sure you are happy with your chosen size, colour and design before completing your purchase.
If you have any questions about sizing or your order, please contact us before placing your order and we will be happy to help.
Thank you for supporting Mulholland Watch Club and our made-to-order business.